Shipping policy

Shipping Policy

Thank you for shopping with Cozy Petal by Gabby, LLC! 🌸 Each order is carefully prepared and packaged so your new tumbler arrives ready for you to enjoy.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days.

Business days are Monday through Friday, excluding holidays. Processing time is separate from the carrier’s estimated transit time.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

U.S. Standard Shipping

We currently offer standard shipping within the United States for a flat rate of $3.99.

Estimated carrier transit time for Standard Shipping is 3–5 business days after your order has been processed.

Please keep in mind that delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of Cozy Petal’s control.

FREE Shipping on Orders $50+

We offer FREE Standard Shipping on qualifying U.S. orders of $50 or more.

The $50 minimum is based on the merchandise subtotal after applicable discounts and before taxes. If a discount lowers your qualifying subtotal below $50, the standard shipping rate may apply.

Bundle Orders

Cozy Petal bundle promotions are eligible for our regular shipping options.

Current bundle offers include:

• 2 × 16 oz Tumblers for $35

• 2 × 20 oz Tumblers for $40

Bundle orders under $50 are subject to the standard $3.99 shipping rate. If the total qualifying order reaches $50 or more, FREE Standard Shipping will apply.

Tracking Your Order

When tracking information is available, it will be sent to the email address or phone number provided at checkout.

Please allow time for the carrier to update tracking information after your shipping label has been created.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address if your order has not yet been processed or shipped.

Once an order has been shipped, Cozy Petal cannot guarantee that the delivery address can be changed.

Additional shipping charges may apply if an order is returned to us due to an incorrect or incomplete address provided at checkout.

Lost, Delayed, or Missing Packages

Once a package has been accepted by the shipping carrier, delivery is handled by the carrier. Cozy Petal is not responsible for carrier delays, but we are happy to help you review available tracking information if there is an issue with your shipment.

If your tracking shows Delivered but you cannot locate your package, please check around your property, with household members or neighbors, and contact the shipping carrier for additional delivery information.

If you still need assistance, please contact us with your order number.

Damaged Orders

If your order arrives damaged, please contact us within 3 days of delivery and include your order number along with clear photos of the item and packaging.

We will review the issue and work with you on an appropriate resolution in accordance with our Return & Refund Policy.

International Shipping

At this time, Cozy Petal ships within the United States only.

If you have questions about your order or shipping, please contact us:

Cozy Petal by Gabby, LLC 🌸

Email: Cozypetalllc@gmail.com

Please include your name and order number so we can assist you as quickly as possible.